A calmer command centre for every managed endpoint.
Monitor health, manage alerts, support users, deploy work and report outcomes across multiple client environments from one operations console.
From fleet health to the exact device.
Start with the signal that matters, keep the client context and move directly into the action a technician needs.
Live health overview
Online and offline status, CPU, memory, disk, open alerts, recent activity and trends in one dashboard.
Detailed inventory
Review hardware, installed software, network interfaces, ports, OS details and agent information.
Alert triage
Filter, acknowledge, resolve and turn endpoint alerts into linked service tickets with the relevant context intact.
Remote support
Launch browser-based screen control or a native RustDesk session directly from a managed device.
Scripts & commands
Run PowerShell or command tasks, deploy reusable scripts and review output without leaving the device record.
Patch management
Review Windows and application patch state, manage deployment and track pending or failed work.
Service desk
Create, assign, prioritise and resolve tickets with linked companies, endpoints, alerts and technician notes.
Policies & automation
Use scheduled action chains and device policies to standardise repetitive operational work.
Reports & documentation
Generate operational reports and search built-in guides for platform workflows and permissions.
Live
Watched
Controlled
Recorded
More than a green status light.
The Sentri IQ Agent is supported by separate Guardian and Updater services. This provides an independent heartbeat and a managed path for agent health and updates.
Move from alert to resolution with fewer blind handoffs.
Detect
An agent, policy or platform service raises the operational signal.
Triage
Severity, client, endpoint and recent activity provide the working context.
Resolve
Use a remote session, command, script, patch, ticket or approved change.
Report
Keep the notes, result and evidence required for the next conversation.
Monitoring is only useful when it shortens the distance between a problem and the right response.
Sentri IQ RMM design principle
Take the RMM through a real technician workflow.
We will demonstrate monitoring, alert handling, endpoint detail, remote support and controlled execution in context.